If you wish to register a complaint, please write to Lisa Bennett at Lighthouse Financial Planning Limited, The Saltpetre Store, The Clock Tower Business Centre, Low Wood, Haverthwaite, Cumbria, LA12 8LY or telephone 01539262025.


A summary of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request and if you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service at www.financial-ombudsman.org.uk or by contacting them on 0800 023 4 567